Only 12% of U.S. adults have the health literacy skills needed to manage the demands of our complex health care system, and even these individuals’ ability to absorb and use health information can be compromised by stress or illness,” the Agency for Healthcare Research and Quality (AHRQ) reports. This statement reflects the importance of effective communication between healthcare providers, insurance companies, and patients. We, at the Arthritis Center believe your plan of care should not be compromised due to your insurance companies refusal to cover a specific medication.